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Contact us

Before calling us the answer to your question could be here FAQ's section

Please quote your SERIAL NUMBER ON YOUR VOUCHER when you contact us to ensure we handle your query more efficiently.

Afternoon Tea
Tel: +44 (0)20 7300 2345

The Ritz Restaurant or The Rivoli Bar
Tel: +44 (0)20 7300 2370

Overnight Stays
Tel: +44 (0)20 7300 2222

If you do not have a voucher and are making a general enquiry or you have a customer service query please telephone +44 (0) 20 7493 8181 and provide us with as much information as possible to ensure we handle your query efficiently.